Project and Program Management

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Project and Program Management

End user ownership and self sufficiency are key to ensuring a successful implementation of large scale system and process implementations.

Our implementation method is designed to support effective marketing, education, training, documentation and support of new business processes and systems, The key is “self-guided installation” so that end users have mental ownership rather than systems and processes being imposed on them by Head Office or IT. self-guided installation also removes the central project team bottleneck, allowing multiple locations to go live simultaneously, with minimal dependence on the core team. Local installers and site managers provide the hands on go live support instead of the central team.

The self-guided approach also ensures consistent training resulting in consistent processes and use of new systems. Being "self-guided" training can also be repeated for new hires and transfers, ensuring ongoing consistency, improved quality and less use of support.

For further information or to discuss your project or program, please contact us.